Weekly Review Aggregation Digest
A done-for-you restaurant automation built for the Reputation Specialist, connecting Airtable and Google Sheets so the work below happens on its own.
What this automation does, step by step
A weekly summary pulling reviews from Google, Yelp, and TripAdvisor into a single digest is automatically compiled and sent to management, replacing the need for the reputation specialist to log into three separate platforms individually just to see the week's full picture.
The digest highlights average rating trends and flags any standout complaint or compliment worth a closer look, and management walks into every Monday meeting already knowing exactly how the week's guest sentiment actually looked instead of guessing based on whichever review happened to be top of mind.
- Google Business Profile and Yelp Fusion API (review links)
- Zapier or Make.com
- Google Sheets or Airtable (aggregated dashboard)
Using different software? We build around what you already have, so you never have to switch tools to automate.
The manual way vs. the automated way
Without automation
Without this system, a reputation specialist manually pieces together information from different places, then has to relay it to everyone who needs it. Over a month, those small manual steps add up to a significant amount of lost time.
With this automation
- Review requests timed to the moment the job is done
- Instant manager alerts when a customer reports a problem
- Alerts when a new review needs a response
- Survey and NPS results that reach the people who can act
Often built alongside this one
Online Review Response & Reputation Management System
Every time a new review is posted on Google, Yelp, or TripAdvisor, the system flags it, classifies the sentiment, and drafts a personalized response…
Post-Visit Review Funnel & Feedback Router
When the POS detects a closed check, the system waits two hours, then sends the guest a text or email asking one simple question: how was your visit?
Third-Party Delivery Review Aggregator
Reviews left on DoorDash, UberEats, and Grubhub rarely surface anywhere the restaurant actually looks every day, so this system pulls new reviews…
Post-Visit Review Timing & Routing System
A review request goes out by text or email a few hours after the actual meal, not the booking time, timed to when the food and service are still…
New Review Response Speed Alert
The instant a new review posts to Yelp or Google, the reputation specialist and the general manager automatically receive an alert with the review's…
Table-Side Feedback Kiosk Real-Time Alert
A low rating entered on a table-side feedback kiosk automatically alerts the floor manager in real time, giving them a genuine chance to walk over…