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    E-Commerce & Retail automation

    VIP Early Access to New Product Launches

    A done-for-you e-commerce and retail automation built for the VIP Experience Manager, connecting Zapier and Make.com so the work below happens on its own.

    How it works

    What this automation does, step by step

    1. Customers already tagged as VIP based on lifetime spend or loyalty tier inside Smile.io are automatically added to a dedicated early-access segment in Klaviyo, and whenever a new product line is scheduled to launch, this automation sends that segment a private preview and early purchase link 24 to 48 hours before the line goes live to the general public.

    2. Zapier or Make.com handles the timing so the early-access email fires from a single launch date entered once, rather than someone manually building a VIP-only send for every new release.

    3. Because VIP customers get first pick before inventory is public, popular sizes and colors in a new line are far less likely to sell out on the VIP shoppers specifically, a subtle but real driver of loyalty.

    4. Rewarding VIP status with genuine first access, not just a discount, keeps top customers feeling recognized rather than treated the same as everyone else.

    Tools it connects
    • Shopify or WooCommerce
    • Smile.io or Yotpo Loyalty
    • Klaviyo
    • Zapier or Make.com

    Using different software? We build around what you already have, so you never have to switch tools to automate.

    Before and after

    The manual way vs. the automated way

    Without automation

    Done by hand, this depends entirely on a vip experience manager remembering to check in, update records, and follow up, with no safety net if something slips. Over a month, those small manual steps add up to a significant amount of lost time.

    With this automation

    • Win-back sequences triggered by inactivity, not guesswork
    • Renewals and memberships that never lapse silently
    • Referral and loyalty programs that track themselves
    • Segmented campaigns built from actual purchase history
    Related automations

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    All 53 E-Commerce & Retail automations