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LJ Web Management

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    6 solutions

    Sales, CRM & Marketing

    Revenue leaks when leads wait, follow-ups slip, and customer data lives in five places. These solutions give your sales and marketing teams one connected system for capturing leads, nurturing them, sending quotes, and bringing customers back, with the repetitive work handled automatically.

    FAQ

    Sales, CRM & Marketing questions

    Should we build a custom CRM or customize HubSpot or Salesforce?

    Most businesses are best served by configuring and automating an established CRM. A fully custom CRM makes sense when your process is unusual, you need deep integration with operational systems, or per-seat costs have become hard to justify. We help you decide on a free call.

    What is the difference between marketing automation and email marketing?

    Email marketing sends messages to lists. Marketing automation reacts to each person's behavior across channels, scores their interest, and coordinates with sales, so the right message goes out at the right time without manual effort.

    Is SMS marketing legal for my business?

    Yes, with proper consent. We set up clear opt-in capture, keep consent records, honor STOP replies automatically, and follow quiet-hours rules to keep your program compliant.

    What does CPQ stand for?

    Configure, price, quote. CPQ software lets sales staff select products or services, applies your pricing rules automatically, and produces a finished quote or proposal.

    Is it allowed to filter who gets asked for a review?

    Platforms like Google prohibit selectively soliciting only positive reviews. Our setup asks every customer, while giving anyone with a problem an easy way to reach a manager first.

    Do loyalty programs actually increase revenue?

    When rewards are tied to behavior you want (more visits, higher spend, referrals) and members are reminded of their progress, programs typically increase visit frequency. We set up reporting so you can see the real effect.