Feature Request Aggregation & Roadmap Voting System
A done-for-you SaaS automation built for the Product Manager, connecting Mailchimp so the work below happens on its own.
What this automation does, step by step
Feature requests submitted through in-app widgets, support tickets, sales calls, and NPS follow-ups are all routed into a single product feedback repository, where they are automatically deduplicated, tagged by theme, and linked to the customer accounts that submitted them.
When a request on the roadmap ships, every customer who submitted it automatically receives a "this feature is live" email, closing the loop that typically never gets closed, and turning product feedback into a customer retention tool.
- Product feedback tool (e.g., Canny or ProductBoard)
- Zapier or Make.com
- CRM (for customer linking)
- Jira or Linear (roadmap)
- Mailchimp or email (ship notifications)
Using different software? We build around what you already have, so you never have to switch tools to automate.
The manual way vs. the automated way
Without automation
Without automation, this falls entirely on a product manager, who has to track every step by hand across emails, spreadsheets, and sticky notes. It's the kind of work that quietly eats hours every week.
With this automation
- Review requests timed to the moment the job is done
- Instant manager alerts when a customer reports a problem
- Alerts when a new review needs a response
- Survey and NPS results that reach the people who can act
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