Membership Renewal & Auto-Pay Failure Recovery
A done-for-you sports and recreation automation built for the Membership Director, connecting Twilio and Stripe so the work below happens on its own.
What this automation does, step by step
Before a membership auto-renews, this automation automatically notifies the member of the upcoming charge, and if the payment fails, automatically retries it and sends the member a card-update link before access is suspended.
Renewals that would otherwise silently lapse the moment a card expires get recovered instead of quietly dropping off the books.
- A membership management platform
- Stripe
- Zapier or Make.com
- Twilio or email
Using different software? We build around what you already have, so you never have to switch tools to automate.
The manual way vs. the automated way
Without automation
The manual version of this puts the entire workload on a membership director, who has to juggle phone calls, emails, and spreadsheets just to keep things moving. None of it is difficult, it's just slow, repetitive, and easy to fall behind on.
With this automation
- Expiration and renewal alerts on a 90, 60, and 30 day countdown
- Signature and document chasers that escalate on their own
- Deadline tracking for filings, permits, and inspections
- An automatic audit trail of every notice sent
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