Self-Scheduled Prospective Tenant Tour Booking
A done-for-you property management automation built for the Leasing Agent, connecting Twilio and Calendly so the work below happens on its own.
What this automation does, step by step
An online tour request automatically checks the unit's live availability calendar and books a confirmed showing time on the spot, sending a confirmation with directions to both the prospect and the leasing agent, instead of a round of back-and-forth texts trying to find a time that actually works for both sides.
Tour no-shows automatically trigger a follow-up text offering to reschedule rather than the lead simply going cold, and the leasing agent's calendar fills up with confirmed, motivated prospects instead of tentative slots that half the time never get confirmed at all.
- Property management platform (e.g., AppFolio or Buildium)
- Zapier or Make.com
- Calendly (inspection scheduling)
- Twilio (SMS)
Using different software? We build around what you already have, so you never have to switch tools to automate.
The manual way vs. the automated way
Without automation
Without automation, this falls entirely on a leasing agent, who has to track every step by hand across emails, spreadsheets, and sticky notes. None of it is difficult, it's just slow, repetitive, and easy to fall behind on.
With this automation
- Multi-touch reminders that measurably reduce no-shows
- Waitlists that backfill cancellations automatically
- Self-scheduling with instant confirmations
- Dispatch and on-my-way updates sent to the right people
Often built alongside this one
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