Post-Showing Prospect Feedback Collection
A done-for-you property management automation built for the Leasing Agent, connecting Twilio and Jotform so the work below happens on its own.
What this automation does, step by step
After each showing of a vacant unit, the prospect automatically receives a quick feedback request asking what they liked and what gave them pause, helping the leasing agent understand real objections, price, condition, layout, instead of a unit simply staying unrented for weeks with no clear explanation why.
Feedback is aggregated automatically across every showing for a unit, surfacing a pattern, three prospects in a row mentioning the same outdated kitchen, that management can act on directly instead of continuing to run the same unsuccessful showings on repeat.
- Property management platform (e.g., AppFolio or Buildium)
- Zapier or Make.com
- Jotform (feedback form)
- Twilio (SMS)
Using different software? We build around what you already have, so you never have to switch tools to automate.
The manual way vs. the automated way
Without automation
Done by hand, this depends entirely on a leasing agent remembering to check in, update records, and follow up, with no safety net if something slips. None of it is difficult, it's just slow, repetitive, and easy to fall behind on.
With this automation
- Instant first response by text and email on every new inquiry
- Follow-up cadences that stop the moment a lead replies
- Stalled-deal alerts before a pipeline quietly goes cold
- Clean CRM records without manual data entry
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