Shipment Tracking & Delay Alert System
A done-for-you logistics automation built for the Logistics Manager, connecting Twilio, Slack, and Airtable so the work below happens on its own.
What this automation does, step by step
Every active shipment is monitored against its expected delivery date, and the moment a carrier scan indicates a delay (weather hold, missed scan, customs flag) the system sends an automatic alert to the logistics manager and a proactive heads-up to the customer or receiving team.
Customers find out about delays from the company, not from a missed delivery, and the logistics manager spends time solving problems rather than manually checking tracking portals across multiple carriers.
- Shipment tracking API (e.g., EasyPost, ShipBob, or project44)
- Zapier or Make.com
- Slack or email (internal delay alerts)
- Twilio (customer SMS notifications)
- Airtable or Google Sheets (shipment dashboard)
Using different software? We build around what you already have, so you never have to switch tools to automate.
The manual way vs. the automated way
Without automation
Left unautomated, a logistics manager spends hours on the parts of this job that don't require judgment: copying data, sending reminders, and tracking status by hand. None of it is difficult, it's just slow, repetitive, and easy to fall behind on.
With this automation
- Low-stock and reorder alerts before you run out
- Vendor and subcontractor confirmations that chase themselves
- Preventive maintenance scheduled by usage or date
- Work orders and project milestones that update stakeholders
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