Emergency Dispatch & ETA Texting
A done-for-you locksmith and security automation built for the Dispatcher, connecting Twilio so the work below happens on its own.
What this automation does, step by step
When an emergency lockout call comes in, this automation automatically identifies the nearest available technician, dispatches the job, and texts the customer a live ETA.
Response speed is often the entire basis of the sale in this business, and this automation shaves the minutes that used to go to manually checking which tech was closest.
- A dispatch/field service tool (Housecall Pro)
- Twilio (SMS)
- Zapier or Make.com
- Google Maps API
Using different software? We build around what you already have, so you never have to switch tools to automate.
The manual way vs. the automated way
Without automation
Left unautomated, a dispatcher spends hours on the parts of this job that don't require judgment: copying data, sending reminders, and tracking status by hand. None of it is difficult, it's just slow, repetitive, and easy to fall behind on.
With this automation
- Status updates triggered by real milestones in your systems
- Support requests routed to the right owner with full context
- Escalations when a response deadline is about to slip
- Fewer inbound status calls for your front desk
Often built alongside this one
Multi-Technician Schedule Optimizer & Morning Briefing
Each evening, this automation reviews the next day's job schedule across all technicians, flags any scheduling conflicts or double-bookings…
Crew Route & Job Sequencing
Based on each day's booked jobs, this automation automatically sequences the route to minimize drive time and dump run trips, and adjusts in real…
Crew Assignment & Route Optimization System
Once a move is booked, this automation automatically assigns available crew members and a truck based on the job's estimated size and location…
Recovery Support Check-In & Relapse Prevention System
After discharge, alumni receive a structured check-in sequence (a 30-day, 60-day, 90-day, 6-month, and 1-year message) celebrating their recovery…
Warranty Expiration Follow-Up System
Every completed project is logged with its warranty start date, and as each project approaches the end of its one-year (or manufacturer-specified)…
Automated Progress Report Delivery System
At the midpoint of each grading period, the system automatically pulls current grades, missing assignment counts, and teacher comments from the…