Guest Allergy & Dietary Restriction Flagging System
A done-for-you restaurant automation built for the Allergen Safety Coordinator, connecting Slack and Airtable so the work below happens on its own.
What this automation does, step by step
When a guest notes an allergy or dietary restriction while booking online, the note is automatically attached to the reservation and pushed to both the kitchen and the assigned server ahead of the guest's arrival, so the issue is addressed proactively in the kitchen instead of being raised for the first time once the guest is already seated at the table.
Repeat guests with a restriction on file have it automatically carried forward to every future reservation, and the allergen safety coordinator gets a daily prep sheet listing every flagged guest coming in that shift, closing the gap between what a guest tells the host stand and what actually reaches the line.
- Reservation platform (e.g., OpenTable or Resy)
- Zapier or Make.com
- Airtable (guest list database)
- Slack (manager notifications)
Using different software? We build around what you already have, so you never have to switch tools to automate.
The manual way vs. the automated way
Without automation
Left unautomated, an allergen safety coordinator spends hours on the parts of this job that don't require judgment: copying data, sending reminders, and tracking status by hand. Over a month, those small manual steps add up to a significant amount of lost time.
With this automation
- Low-stock and reorder alerts before you run out
- Vendor and subcontractor confirmations that chase themselves
- Preventive maintenance scheduled by usage or date
- Work orders and project milestones that update stakeholders
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