Room Status Update & Turn Assignment System
A done-for-you hotel automation built for the Housekeeping Manager, connecting Twilio and Slack so the work below happens on its own.
What this automation does, step by step
As guests check out, room status updates automatically from "occupied" to "due out" in the housekeeping system, and turn assignments are pushed immediately to the assigned room attendant's mobile device.
When a room is cleaned and inspected, the attendant marks it complete via the app, triggering an instant update in the PMS so the front desk can assign it to an arriving guest or sell an early check-in.
Rooms that have been marked ready but not inspected within 30 minutes generate an alert to the housekeeping manager.
The front desk and housekeeping team operate from the same live picture rather than calling each other all day to check availability.
- PMS with housekeeping module (e.g., Opera, Mews, or HotSOS)
- Zapier or Make.com
- Mobile housekeeping app (e.g., Quore or Flexkeeping)
- Twilio (attendant task push notifications)
- Slack (inspection overdue alerts)
Using different software? We build around what you already have, so you never have to switch tools to automate.
The manual way vs. the automated way
Without automation
The manual approach means a housekeeping manager handles each case reactively, after someone has already noticed something went wrong.
With this automation
- Low-stock and reorder alerts before you run out
- Vendor and subcontractor confirmations that chase themselves
- Preventive maintenance scheduled by usage or date
- Work orders and project milestones that update stakeholders
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