Alert Triage, Enrichment & Incident Escalation System
A done-for-you cybersecurity automation built for the SOC Manager, connecting Slack so the work below happens on its own.
What this automation does, step by step
When the SIEM fires an alert, this automation immediately queries threat intelligence feeds to enrich the indicator with context (known malicious IP, related threat actor, prior incident history) and assigns the enriched alert to the on-duty analyst with a priority level based on asset criticality and threat severity.
Alerts that meet the escalation threshold are automatically converted into incidents, a war room channel is created in Slack, and the on-call engineer is paged.
The SOC manager receives a real-time dashboard showing alert volume, analyst workload, mean time to respond, and open incident count, managing the security operations function by metrics rather than by walking the floor and asking analysts what they're working on.
- SIEM (e.g., Splunk, Microsoft Sentinel, or IBM QRadar)
- Threat intelligence feed (e.g., VirusTotal API or Recorded Future)
- Zapier or Make.com
- PagerDuty (on-call escalation)
- Slack (incident war room and SOC dashboard)
Using different software? We build around what you already have, so you never have to switch tools to automate.
The manual way vs. the automated way
Without automation
Done by hand, this depends entirely on a soc manager remembering to check in, update records, and follow up, with no safety net if something slips. None of it is difficult, it's just slow, repetitive, and easy to fall behind on.
With this automation
- Low-stock and reorder alerts before you run out
- Vendor and subcontractor confirmations that chase themselves
- Preventive maintenance scheduled by usage or date
- Work orders and project milestones that update stakeholders
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