Daily Family Update Digest
A done-for-you senior living and childcare automation built for the Resident Care Coordinator, connecting Twilio, Mailchimp, and Google Sheets so the work below happens on its own.
What this automation does, step by step
Throughout the day, caregivers log short notes on each resident or child, meals eaten, activities joined, nap times, and any mood observations, directly into the care app as part of their normal routine.
At a set time each evening, this automation compiles that day's entries for each individual into a short, warm, personalized update and sends it automatically to the family's preferred contact, no staff member spending 20 minutes at the end of a shift writing up 30 separate messages.
Families consistently rank this kind of daily visibility as one of the top reasons they trust a facility, and it happens without adding a single task to the care team's plate.
Any day with no notable entries logged still generates a simple "quiet, comfortable day" message so families never wonder if they were forgotten.
- Procare or PointClickCare
- Zapier or Make.com
- Mailchimp
- Twilio
- Google Sheets
Using different software? We build around what you already have, so you never have to switch tools to automate.
The manual way vs. the automated way
Without automation
The manual approach means a resident care coordinator handles each case reactively, after someone has already noticed something went wrong.
With this automation
- Status updates triggered by real milestones in your systems
- Support requests routed to the right owner with full context
- Escalations when a response deadline is about to slip
- Fewer inbound status calls for your front desk
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