Checkout Rebooking & Visit Cadence System
A done-for-you salon and spa automation built for the Salon Manager, connecting Twilio and Google Sheets so the work below happens on its own.
What this automation does, step by step
The moment a client's service is marked complete at checkout, this automation checks their service history to calculate their typical rebooking cadence (every 5 weeks for a color client, every 3 weeks for a fade) and immediately texts a personalized rebooking link with the exact date range they should return.
Clients who don't book within 48 hours get one gentle follow-up text before the sequence stops, so it never reads as nagging.
Because the prompt goes out while the client is still admiring their new look, rebooking rates run well ahead of hoping someone remembers to call in six weeks.
- Vagaro, Mindbody, or Boulevard
- Twilio (SMS)
- Zapier or Make.com
- Google Sheets (cadence tracking)
Using different software? We build around what you already have, so you never have to switch tools to automate.
The manual way vs. the automated way
Without automation
Without a system in place, a salon manager has to manually chase down updates, send reminders one by one, and hope nothing falls through the cracks. None of it is difficult, it's just slow, repetitive, and easy to fall behind on.
With this automation
- Multi-touch reminders that measurably reduce no-shows
- Waitlists that backfill cancellations automatically
- Self-scheduling with instant confirmations
- Dispatch and on-my-way updates sent to the right people
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