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    Professional Services automation

    Referral Partner Milestone Notification

    A done-for-you professional services automation built for the Referral Partner Manager, connecting Slack and Mailchimp so the work below happens on its own.

    How it works

    What this automation does, step by step

    1. Referring partners such as CPAs, attorneys, or other advisors are automatically notified when a mutual client's engagement reaches a key milestone, an application submitted, a policy issued, a case closed, keeping the referral relationship active through consistent updates rather than the partner only hearing from the firm again when the next referral is being asked for.

    2. The referral partner manager can see engagement rates by partner, showing which relationships are worth investing more time in, and partners report feeling genuinely kept in the loop instead of treated as a one-time lead source that gets forgotten the moment the client signs.

    Tools it connects

    Using different software? We build around what you already have, so you never have to switch tools to automate.

    Before and after

    The manual way vs. the automated way

    Without automation

    Without automation, a referral partner manager has to notice problems after they've already happened, then scramble to fix them manually one at a time. None of it is difficult, it's just slow, repetitive, and easy to fall behind on.

    With this automation

    • Win-back sequences triggered by inactivity, not guesswork
    • Renewals and memberships that never lapse silently
    • Referral and loyalty programs that track themselves
    • Segmented campaigns built from actual purchase history