Referral & Review Request After Service
A done-for-you pest control automation built for the Marketing Coordinator, connecting Mailchimp so the work below happens on its own.
What this automation does, step by step
A few days after a completed service, this automation automatically sends a review request and a referral offer to the customer, timed for when the pest issue has visibly improved and satisfaction is at its peak.
The ask lands at the moment the customer is most likely to say yes instead of arriving as a generic follow-up weeks later.
- PestPac
- Mailchimp or email
- Zapier or Make.com
- Google Business Profile
Using different software? We build around what you already have, so you never have to switch tools to automate.
The manual way vs. the automated way
Without automation
Manually, a marketing coordinator is stuck doing repetitive follow-ups and data entry that could otherwise run quietly in the background.
With this automation
- Review requests timed to the moment the job is done
- Instant manager alerts when a customer reports a problem
- Alerts when a new review needs a response
- Survey and NPS results that reach the people who can act
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