How much do you know about automation?
Ten questions on triggers, webhooks, RPA, AI, and automation strategy. Every answer comes with a short explanation, so you learn something either way.
Test your automation IQ
Pick an answer to see whether you got it right and why. At the end you get a score and links to brush up on anything you missed.
- Ten multiple-choice questions
- An explanation after every answer
- Links to the lessons that cover what you missed
In a workflow automation, what is a trigger?
Which task is usually the best first automation for a small business?
What is a webhook?
What does RPA stand for?
What is the main difference between rule-based automation and AI?
An AI model gives a confident answer that sounds right but is wrong. What is this usually called?
What does "human in the loop" mean?
Your automation should send a follow-up only if the lead has not replied yet. What do you need to add?
What is the best first step before automating a messy process?
How do you calculate an automation's payback period?
What the quiz covers
The questions span the core ideas behind business automation: how workflows start (triggers), how apps talk to each other (APIs and webhooks), the main kinds of automation (rule-based workflows, RPA, and AI), the risks of AI (hallucinations) and how to manage them (human review), and how to choose and justify a project (process mapping and payback).
Want to learn it properly?
Every question links to a lesson or guide. The free Automation 101 course teaches these concepts in eight short lessons, and the glossary defines every term in plain English.
Frequently asked questions
What are the basics of workflow automation?
A workflow starts with a trigger (an event such as a new form submission), then runs actions (create a contact, send a message, update a record), often with conditions that decide which actions run. Integrations and APIs let the workflow move data between apps.
Is this quiz scored or saved?
Your score is calculated in your browser and is not saved or sent anywhere. You can retake it as often as you like.
Where can I learn business automation for free?
Start with our free Automation 101 course, then read the guides in the resource center. Most automation platforms also publish free tutorials for their own tools.