Catering Inquiry Instant Acknowledgment & Assignment
A done-for-you restaurant automation built for the Banquet Sales Manager, connecting Jotform and Slack so the work below happens on its own.
What this automation does, step by step
A catering inquiry submitted through the website is automatically acknowledged within seconds with a friendly confirmation that the request was received, while the full details, headcount, date, and budget, are simultaneously routed to the events coordinator's queue with an internal countdown timer flagging it if it isn't answered inside the target response window.
Leads that used to sit in a shared inbox until someone happened to check it now get a same-day reply as standard practice, which matters most for catering business, where the first company to respond usually wins the booking.
- Jotform or Typeform (inquiry form)
- Zapier or Make.com
- Slack (manager notifications)
- Gmail (auto-quote delivery)
Using different software? We build around what you already have, so you never have to switch tools to automate.
The manual way vs. the automated way
Without automation
Handled by hand, a banquet sales manager spends time each day re-checking the same information across disconnected tools instead of doing higher-value work. It's the kind of work that quietly eats hours every week.
With this automation
- Instant first response by text and email on every new inquiry
- Follow-up cadences that stop the moment a lead replies
- Stalled-deal alerts before a pipeline quietly goes cold
- Clean CRM records without manual data entry
Often built alongside this one
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